Light & Shadow is dedicated to delivering evocative online photographic services to every creator. Due to the digital and bespoke nature of our offerings, we maintain a non-refundable policy. This keeps our studio steady and supports our expert team fairly. Once a service is booked and payment is made, it’s as fixed as a developed print. We encourage you to review our options thoroughly before choosing to match your vision.
Our non-refundable policy applies to all services, from consultations to digital kits. It reflects the custom effort we pour into every frame we help craft. If you’re unsure about a service, our team is here to clarify before you commit. We aim to thrill you with every shot we shape. However, payments can’t be refunded once a service is booked or delivered.
We know visions can shift like light through a lens, but our policy keeps our craft stable. Each service involves tailored artistry, sparked at purchase. To ensure a smooth process, please confirm your interest before diving in. If something blurs during your service, let us know quickly, and we’ll adjust within this policy’s bounds. Thank you for choosing Light & Shadow—we’re excited to frame your brilliance!